Terms & Conditions

Last updated: August 12, 2026

Welcome to The Tidy Edit. By using our website or purchasing from us, you agree to these Terms & Conditions and our Privacy Policy.

1. Our Products

We do our best to make sure our product photos, colours and descriptions are accurate. However, colours may look slightly different depending on your screen.

Our products are made to order, so product availability and details may change from time to time.

2. Orders

Please check your order carefully before placing it, including your:

• Name
• Shipping address
• Size
• Colour
• Product choice

Once an order has been placed, we may not be able to make changes or cancel it because our products are made to order.

We reserve the right to refuse or cancel an order where necessary. If we cancel your order after payment, you will receive a refund.

3. Prices & Payment

All prices shown on our website are in Australian dollars (AUD) unless stated otherwise.

Prices and promotions may change at any time. The price shown when you place your order is the price you will be charged.

Shipping costs and any applicable taxes or other charges will be shown at checkout where applicable.

4. Shipping

Our products are made to order and shipped through our fulfilment partners.

Delivery times are estimates and may vary depending on your location, shipping provider, customs and other circumstances outside our control.

Please make sure your shipping address is correct before placing your order.

If your order is delayed, lost or arrives damaged, please contact us at:

customerservicetidyedit@gmail.com

5. Returns & Refunds

Our products are made to order, so we generally do not accept returns or exchanges for change of mind or incorrect size selections.

If your product arrives damaged, defective or incorrect, please contact us at:

customerservicetidyedit@gmail.com

Please include your order number and photos of the problem.

Nothing in this policy limits your rights under the Australian Consumer Law. If a product does not meet a consumer guarantee, you may be entitled to a repair, replacement or refund as required by law.

6. Our Designs & Content

All original designs, images, logos, text and other content belonging to The Tidy Edit are protected by intellectual property laws.

You may not copy, reproduce, sell or use our designs or content without our written permission.

The original automated terms also protect the store's intellectual property and prohibit unauthorized copying.

7. Website Use

You agree to use our website only for lawful purposes.

You must not:

• Use our website to commit fraud or illegal activities
• Copy or steal our designs or content
• Attempt to damage or interfere with our website
• Provide false information
• Use our website to harm or harass others

8. Third-Party Services

We use third-party services, including Shopify and fulfilment/shipping providers, to operate our store and process orders. Some information may be shared with these providers when necessary to complete your order. Our Privacy Policy explains this in more detail.

9. Changes to These Terms

We may update these Terms & Conditions from time to time. The latest version will always be available on our website.

10. Contact Us

If you have questions about these Terms & Conditions, please contact:

The Tidy Edit
Email: customerservicetidyedit@gmail.com