Shipping policy

Last updated: August 12, 2026

At The Tidy Edit, our products are made to order. This means your product is created after you place your order.

1. Processing Your Order

After you place your order, it is sent to our fulfilment partner for production.

Production times can vary depending on the product and order volume.

Once your order has been made, it will be shipped to the address you provided at checkout.

2. Delivery Times

Delivery times can vary depending on your location, shipping method and other circumstances.

Estimated delivery times will be shown at checkout where available.

Delivery times are estimates and are not guaranteed. Delays can sometimes happen because of shipping providers, weather, customs or other circumstances outside our control.

3. Shipping Costs

Shipping costs will be shown at checkout before you complete your purchase.

Shipping prices may vary depending on the product and delivery location.

4. Your Shipping Address

Please make sure your name and shipping address are correct before placing your order.

If you provide an incorrect or incomplete address, your order may be delayed or returned.

5. Lost or Damaged Orders

If your order arrives damaged, is incorrect, or appears to be lost, please contact us at:

customerservicetidyedit@gmail.com

Please include your order number and details about the problem. We will do our best to help resolve the issue.

6. International Orders

If you order from outside Australia, your order may be subject to customs duties, taxes or other charges.

These charges are determined by the destination country and are the customer's responsibility where applicable.

7. Contact Us

If you have questions about shipping, please contact:

The Tidy Edit
Email: customerservicetidyedit@gmail.com